Frequently Asked Questions

Moving costs vary based on several factors including distance, size of the move, additional services needed, and timing. Local moves typically range from $300-$1,500, while long-distance moves can range from $1,500-$5,000+. We provide free, accurate quotes tailored to your specific situation. Contact us for a personalized estimate.

Yes, absolutely. Box & Go Transport is fully licensed and insured for both local and long-distance moves. We carry comprehensive liability and workers' compensation insurance to protect your belongings and our team members. We're happy to provide proof of insurance upon request.

We recommend booking at least 2-4 weeks in advance, especially during peak moving season (May-September) and at month-end when we're busiest. However, we understand that sometimes moves come up quickly, and we'll do our best to accommodate last-minute requests based on availability.

Yes! We offer professional packing services and can provide all necessary materials including boxes, tape, bubble wrap, and specialty containers for fragile items. You can choose to purchase materials separately or add full-service packing to your move. We also offer eco-friendly packing options.

While we take every precaution to protect your belongings, accidents can happen. That's why we carry comprehensive insurance coverage. If any items are damaged during the move, we'll work with you to file a claim and ensure proper compensation. We also offer additional valuation coverage options for extra peace of mind.

Absolutely! Our team is trained and equipped to handle specialty items including pianos, artwork, antiques, pool tables, safes, and more. These items require special attention and equipment, so be sure to mention them when requesting your quote so we can provide accurate pricing and ensure we bring the right tools.

Yes, we can arrange short-term and long-term storage solutions for customers who need it. This is particularly helpful if there's a gap between moving out and moving in dates, or if you're downsizing and need to store items temporarily. Ask us about storage options when you request your quote.

We accept various payment methods including cash, checks, credit cards (Visa, Mastercard, American Express, Discover), and debit cards. Payment is typically due upon completion of the move. For larger commercial moves, we can arrange payment terms if needed.

While it's not always required, we recommend being present at the beginning and end of the move to provide instructions, answer questions, and verify that everything is loaded and unloaded correctly. If you can't be there, you can designate a representative to be present on your behalf.

We proudly serve Florida and the New Jersey Tri-State Area for local moves. For long-distance moves, we can accommodate relocations between these regions and beyond. Contact us to confirm service availability for your specific location.